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Noticeboard

Please stay at home if you can today (1st March). We suggest that you PHONE the surgery rather than try and attend. A doctor will be available to provide advice and assess your condition by phone, and then decide on the safest plan. Thank you.

pathhead pharmacy and Dalkeith pharmacy closed at lunchtime today due to weather conditions. Cameron toll and Boots pharmacy will be open until 7pm this evening.

MEDICATION IMPROVEMENTS - the practice is now running some prescribing improvement projects to ensure that you receive the safest and most cost-effective medications for your conditions. You will receive a letter directly if you are affected by any of these changes.

NEW PATIENTS - the practice is now operating a restricted list. Please look on 'new patient' tab for more information.

PRESCRIPTION CHANGES FROM APRIL 2017 - all prescription requests will now take 4 working days to process. Any urgent requests must go to the duty doctor. The email for ordering prescriptions will cease on Friday 28th May 2017. Please click on the 'prescriptions' tab for more information on how to order your prescriptions.

Practice Management

Mrs Louise Matthews (f)

Practice Manager                                                                      

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. She is responsible for the day to day operation of the Practice including the management of Receptionists, other Support and Nursing Staff.

LMatt

Administration

Sheila Weatherhead       Clinical Coder                                                                              

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Jane Maben

JM

Mrs Lesley Watson

LW

Mrs Sandra Thomas

ST

 
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