Pathhead is a group practice and you may see any of the doctors. The whole practice team meets regularly to exchange information in order to provide the best possible service and continuity of care to our patients.
If you wish to see a doctor or nurse you must make an appointment. Please telephone 01875 320302 or call at reception.
Patients will normally wait no longer than two working days for an appointment with any doctor. If you wish to see a particular doctor please say so, however you may have to wait longer. In general, it is helpful if you try and see the same doctor each time. If your problem is urgent please tell the receptionist who will arrange for you to be seen the same day, usually in the late morning surgery.
Appointments with doctors are normally made at ten minute intervals. The length of a consultation varies depending on the nature of the problem – some appointments run over the allotted time. If a surgery is running behind time the reception staff will keep you informed.
When you make an appointment with the nurse you will be asked the reason for the appointment. This enables her appointment system to operate efficiently.
Certain appointments may require longer time, particularly ante and post natal checks and minor surgery. Please tell the receptionist when making these appointments and remember to book early. When more than one member of your family needs to be seen please make a separate appointment for each individual.
Please arrive on time for your appointment and report to the reception desk.
If you have not been seen by a GP in the last 3 years we would encourage you to make an appointment for a routine check-up. In the case of patients over 75 years of age you should take the opportunity of a check-up each year.
Telephone consultations are offered by all the GPs for routine appointments. Each Day a number of appointments will be available. The doctor will phone you back at the appointment time so please make sure we have the correct phone number for you.
You may find this convenient if:
- You do not think an examination will be required
- To discuss test results or a medication
- Some types of follow-up appointments
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.