Practice Management

Mrs Louise Matthews (f)

Practice Manager                                                                      

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. She is responsible for the day to day operation of the Practice including the management of receptionists, administrators, nurses and other community staff.



Sheila Weatherhead       Clinical Coder                                                                              

Mrs Lesley Watson



Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Ms Natalie Wood (f)

Reception Team Leader

The Team Leader is responsible for ensuring the main admin office is running smoothly. Overseeing the reception and administration teams and setting up new systems and processes.


Mrs Sandra Thomas


Mrs Jane Maben


Mrs Laura Bain (f)
Mrs Ali Barrett (f)
Miss Jessica Porter (f)
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