Results of the 2017/18 Scottish Government Health and Care Experience Survey (HACE) were released on 24 April 2018.
The Health & Care Experience Survey (successor to the GP and Local NHS Services Patient Experience Survey) asks about people’s experiences of:
- accessing and using their GP practice and Out of Hours services;
- aspects of care and support provided by local authorities and other organisations; and
- caring responsibilities and related support.
The survey found that the majority of GP patients and social care users report a positive experience of their care.
We are pleased to see that responding Pathhead patients positively rate their access more highly than elsewhere in Scotland, and 96% of Pathhead patients positively rate both their overall care and compassion/understanding provided by members of the healthcare team.
Thank you to all those who provided feedback.
More detail can be found at www.gov.scot/GPsurvey